PRIVACY POLICY
Our Commitment to Privacy
​
Protecting the privacy and confidentiality of the customers’ information is an important aspect of the way Greenview Gate Inc. (“Greenview Gate”) conducts its business. Collecting, using and disclosing customer information in an appropriate, responsible, and ethical manner is fundamental to Greenview Gate’ daily operations.
​
Greenview Gate strives to protect and respect the personal information of its customers, employees, business partners, and so on in accordance with all applicable provincial and federal laws. Each staff member of Greenview Gate must abide by the company’s procedures and practices when handling customer information.
​
Applicability
​
This Privacy Policy informs everyone of Greenview Gate’ commitment to privacy and establishes the methods by which privacy is ensured. This Privacy Policy applies to all personal information and business information within Greenview Gate’ possession and control.
Personal information is defined as any identifying information about an individual or group of individuals, including name, date of birth, address, phone number, e-mail address, social insurance/security number, nationality, gender, health history, financial data, credit card numbers, bank account numbers, assets, debts, liabilities, payment records, credit records, loan records, opinions and personal views.
​
Business information refers to business name, business address, business telephone number, name(s) of owner(s), executive officer(s), and director(s), job titles, business registration numbers, and financial status. Business information is treated and handled with the same level of confidentiality, privacy, and respect as personal information.
​
Consent occurs and is obtained when a customer signs an application or other form containing personal and/or business information, thereby authorizing Greenview Gate to collect, use, and disclose the customer’s information for the purposes stated on the form or in the Appropriate Use section of this policy.
​
-
Implied consent is granted by the customer when the customer or the customer’s representative signs an application or form, places an order, or agrees to the Terms and Conditions on Greenview Gate’ website. This allows Greenview Gate to obtain or verify information from third parties (such as banks, credit bureaus, lenders or insurance companies) in the process of assessing the eligibility of an individual, customer, client, job applicant or business partner.
-
The customer’s information, whether public or private, will not be sold, exchanged, transferred or given to any other party for any reason whatsoever, without the customer’s written consent, other than for the express purpose of doing business and improving customer relations.
​
Appropriate Use
​
Greenview Gate collects and uses the customers’ information solely for the purpose of conducting business and developing an understanding of its customers. Greenview Gate hereby asserts that personal and business information will only be used for the following purposes:
-
To personalize the customer’s experience and to improve customer service
-
To improve Greenview Gate’ website.
-
To process transactions
-
To send marketing materials
​
Customers’ email addresses may be used by Greenview Gate to send information and updates pertaining the order, in addition to receiving occasional company news, updates, related product or service information, contests or other promotions.
​
Policy Statements
​
1. Greenview Gate obtains personal and business information directly from the customer or the customer’s representative, to which the information belongs. Customers are entitled to know how Greenview Gate uses their information. Greenview Gate will limit the use of any personal and business information collected only to what is needed for conducting business with current and prospective customers. Greenview Gate will obtain the customer’s consent if the customer’s information is to be used for any other purpose. Greenview Gate will not use that information without the consent of the customer.
​
2. Under no circumstances will Greenview Gate sell, distribute, or otherwise disclose personal and/or business information or contact lists to third parties. However, limited disclosure may be required as part of Greenview Gate fulfilling its stated business duties and day-to-day operations or legal requirements. This may include consultants, suppliers or business partners of Greenview Gate Sales, but only with the understanding that these parties obey and abide by this Privacy Policy, to the extent necessary for fulfilling their own business duties and day-to-day operations.
​
3. Once personal/business information is no longer required, it will be destroyed in a safe and secure manner. However, certain laws may require that certain information be kept for a specified period of time. Where this is the case, the law will supersede this policy.
​
4. Greenview Gate will protect personal and business information with the appropriate security measures, physical safeguards, and electronic precautions. Greenview Gate maintains personal information through a combination of paper and electronic files. Where required by law or disaster recovery/business continuity policies, older records may be stored in a secure, offsite location.
-
Access to personal and business information will be authorized only for the employees and other agents of Greenview Gate, who require the information to perform their job duties, and to those otherwise authorized by law.
-
Greenview Gate’ computer and network systems are secured by complex passwords. Only authorized individuals may access secure systems and databases.
-
Routers and servers connected to the Internet are protected by a firewall, and are further protected by virus attacks or “snooping” by sufficient software solutions.
​
5. Greenview Gate’ website will include our privacy policy and disclose our customer information practices.
​
6. Greenview Gate’ website may contain links to other sites, but Greenview Gate is not responsible for the privacy practices of these other sites.
​
7. While IP addresses will be logged in order to administer the site, track visitor movement, and gather demographic information, these IP addresses will not be linked to any personally identifiable information.
​
8. Customers’ financial information and related information will be protected by SSL encryption.
​
9. In most instances, Greenview Gate will grant customers access to their information upon presentation of a written request and satisfactory identification. If a customer finds errors of fact with the personal/business information of this customer, please notify Greenview Gate Sales as soon as possible to make the appropriate corrections. Should Greenview Gate deny any information access request, it will advise the customer in writing of the reason for such a refusal.
​
10. Greenview Gate may use a customer’s information without the customer’s consent under particular circumstances. These situations include, but are not limited to:
​
-
Greenview Gate is under obligation by law to disclose information in order to adhere to the requirements of an investigation of the contravention of a provincial or federal law, under the purview of the appropriate authorities.
-
An emergency exists that threatens an individual’s life, health or personal security.
-
The information is already publicly available.
-
Disclosure is required to investigate a breach of contract.
​
Any questions or concerns regarding this Website Privacy Policy can be addressed by contacting Greenview Gate. Greenview Gate will address concerns to the best of its abilities.
​
In person/In writing: 204 Wildcat Rd, North York, ON M3J2N5, Canada
Greenview Gate Customer Service Line: +1 (416) 509-1415 & +1 (416) 650-1800
Greenview Gate General Email Address: info@greenviewgate.com
Greenview Gate General Website: www.greenviewgate.com